Anti-Harassment & Zero-Tolerance Extortion Policy
Last updated: 21 September 2026
This policy applies to Mumbai Pets Online operating from 20, Aryan Thakare, Block 03, Radhakrishnan Colony, Morshi, District Amravati, Maharashtra 444905 · [email protected] · +919923241289.
Anti-Harassment & Zero-Tolerance Extortion Policy
Mumbai Pets Online (Owned by KRP Tech Solutions OPC Private Limited · Operated by OM Pet Shop (MSME / Udyam: UDYAM-MH-03-0150241) provisions on extortion and criminal intimidation, the Information Technology Act, 2000, and where a public servant seeks undue advantage, the Prevention of Corruption Act, 1988.
| Documentation | Communications, call records and submission IP logs preserved as evidence. |
| Termination of contact | Further correspondence accepted only in writing through the Grievance Officer or legal process. |
| Platform action | Account suspension and permanent IP blocking across all brand sites operated by Mumbai Pets Online. |
| Referral | Reported to the appropriate administrative, vigilance or law enforcement authority. |
6. Protection of Our Own Conduct
This Policy binds us too. Our staff must remain courteous and professional at all times. If any representative of Mumbai Pets Online behaves improperly towards you, report it to the Grievance Officer — such reports are investigated.
For questions about this Anti-Harassment & Zero-Tolerance Extortion Policy:
| Nodal Grievance / Data Privacy Officer | Roja R — Data Privacy Officer & Nodal Grievance Officer |
| Grievance / Support Email | [email protected] |
| Data Privacy / Security Email | [email protected] |
| Helpline | +919923241289 |
| Head Office | 20, Aryan Thakare, Block 03, Radhakrishnan Colony, Morshi, District Amravati, Maharashtra 444905 |
| Registered Address | 20, Aryan Thakare, Block 03, Radhakrishnan Colony, Morshi, District Amravati, Maharashtra 444905 |
| Vendor / Partner Premises | Pathan Cattery, Kalyan, Mumbai Metropolitan Region, Maharashtra 421301 |
| Registration Contact Email | [email protected] |
| Registration Mobile | +91 99232 41289 |
| Website Owner | KRP Tech Solutions OPC Private Limited |
| Operating Entity (MSME) | OM Pet Shop (MSME / Udyam: UDYAM-MH-03-0150241) |
| Jurisdiction | Courts at Amravati / Mumbai, Maharashtra, India (without limiting statutory consumer rights) |
The website www.mumbaipets.in (and its associated mobile/web applications, hereinafter referred to as "Mumbai Pets Online" or "Platform") is owned by KRP Tech Solutions OPC Private Limited and operated by OM Pet Shop (MSME / Udyam: UDYAM-MH-03-0150241) ("Operator", "Company", "Us", "We", or "Our") under the laws of India, having its registered operating desk at 20, Aryan Thakare, Block 03, Radhakrishnan Colony, Morshi, District Amravati, Maharashtra 444905.