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Answers · Mumbai Pets

Frequently Asked Questions

Everything you need to know about Mumbai Pets Online.

General

Mumbai Pets Online places pets across Maharashtra and Gujarat with monsoon-aware scheduling and compact-flat advice. Health work precedes every listing.
We arrange handovers across Maharashtra and Gujarat rather than running a showroom floor. Share your society and we propose a slot.
Reserve after a live call; finish in person. Animals across Maharashtra and Gujarat travel accompanied — never as ordinary courier freight.
Vaccination and deworming are finished before Mumbai-metro listings publish. Request the card on video.
Dogs, cats, birds, small animals. Stock across Maharashtra and Gujarat turns over fast — ask for this week’s availability.
Seven days from handover plus original records. Contact us the same day with concerns.
Change-of-mind returns are refused. Health-window cases need photos and a vet note to the Mumbai desk at once.
Referrals only. Send coat type and area across Maharashtra and Gujarat on WhatsApp.
WhatsApp from any listing reaches someone who knows the animals we have across Maharashtra and Gujarat.
Registration available on request by email — ask Mumbai Pets Online and we send it.
Quote us the cart for Maharashtra and Gujarat; we reply with a yes/no on better pricing.
Supplies: tracking number. Animals: named person + ETA into Mumbai.
UPI/cards/net banking. Confirm the split before paying; quoted total sticks.
No formal points. Say you bought before and we handle pricing across Maharashtra and Gujarat case by case.
Sign up in the header; phone OTP matters because handovers in Mumbai are phone-led.
If still pre-despatch, yes. Inside Maharashtra and Gujarat is routine — WhatsApp the new pin early.
Not offered. Ask and we share known Mumbai boarders.
Vet same day + message us. We help with a Mumbai clinic pointer under the 7-day cover.
Yes across Maharashtra and Gujarat. Size from breed, not from the lifestyle photo.
Start on a live video call; in-person viewing in Mumbai or arranged handovers across Maharashtra and Gujarat is appointment-only after we confirm the animal is still available.
Referrals to Mumbai trainers; we outline what the breed will demand.
Quoted price is complete for stated inclusions. Freight beyond the local Mumbai zone across Maharashtra or Gujarat is written separately first.
Tell us the breed on WhatsApp — better than a blast list for Maharashtra and Gujarat.
Yes, before purchase when possible. Monsoon coat/diet questions welcome.
Collected for sale and handover only; deletion on request after statutory needs.

Dogs

Labrador, German Shepherd, Golden Retriever, Beagle, Shih Tzu, Pomeranian, Husky and several others, and availability moves weekly; ask about a specific breed. Tell us how your home is set up and we will say whether this still holds.
Where a litter is registered, the paperwork comes with the puppy, and ask before buying - we will tell you plainly whether a given litter is. Tell us how your home is set up and we will say whether this still holds.
A large-breed puppy food, portioned to a target weight, and large-breed formulas control growth rate, which protects the joints. Tell us how your home is set up and we will say whether this still holds.
Roughly monthly, or when genuinely dirty, and over-bathing strips the coat and causes more skin trouble than it prevents. Tell us how your home is set up and we will say whether this still holds.
We sell dogs, not guard dogs, and a dog kept purely to guard is usually an unhappy dog; temperament is what to select for. Tell us how your home is set up and we will say whether this still holds.
The core course from around 6 weeks, then rabies, then annual boosters, and keep the puppy away from public ground until the course is finished. Tell us how your home is set up and we will say whether this still holds.
Yes, and teething runs to about six months; without something to chew, it chooses your furniture. Tell us how your home is set up and we will say whether this still holds.
Plain roti occasionally is not harmful, but spiced food is, and onion, garlic and chilli are the real problems in home food. Tell us how your home is set up and we will say whether this still holds.
A vet-prescribed preventive, applied on schedule, and treat the bedding and the floor at the same time or they come back. Tell us how your home is set up and we will say whether this still holds.
About an hour a day, split into two, and an under-exercised Labrador gains weight fast and finds its own entertainment. Tell us how your home is set up and we will say whether this still holds.
Yes, and size the crate so the dog can stand and turn, no larger. Tell us how your home is set up and we will say whether this still holds.
Clearing intestinal parasites - every two weeks as a puppy to twelve weeks, then monthly to six months, then quarterly, and it is routine, cheap, and skipping it shows in coat and weight. Tell us how your home is set up and we will say whether this still holds.
Poodle, Shih Tzu, Bichon Frise and Maltese, and low-shedding is not the same as low-maintenance; these coats need clipping. Tell us how your home is set up and we will say whether this still holds.
Low-shed breeds on request across Maharashtra and Gujarat; meet one before you assume “hypoallergenic”.
Yes, and worth discussing with a vet first, particularly for large breeds. Tell us how your home is set up and we will say whether this still holds.
Meet on neutral ground first, both on leads, and keep it short, and let the resident animal keep its space, food bowl and sleeping spot. Tell us how your home is set up and we will say whether this still holds.
Where the litter is registered, yes, and ask before buying and we will tell you what exists for that litter. Tell us how your home is set up and we will say whether this still holds.

Cats

Persian, Maine Coon, Bengal, British and American Short Hair, Himalayan, Bombay and Exotic Short Hair are the ones we see most, and availability changes weekly, so ask about a specific breed. Tell us how your home is set up and we will say whether this still holds.
They need daily brushing and their flat face means eyes need wiping, and the coat is the work; skip a week and it mats to the skin. Tell us how your home is set up and we will say whether this still holds.
Rarely - cats groom themselves, and bathe only if something is stuck in the coat or a vet tells you to. Tell us how your home is set up and we will say whether this still holds.
The core feline trio plus rabies, starting at around 8 weeks, and boosters follow the dates on the original record. Tell us how your home is set up and we will say whether this still holds.
Yes, and pick one tall enough for a full stretch, or it will be ignored. Tell us how your home is set up and we will say whether this still holds.
Indoor cats live considerably longer, and are content given height, play and company, and the trade-off is that you must supply the stimulation outdoors would have. Tell us how your home is set up and we will say whether this still holds.
Yes, and roughly a third of cats do not respond to it at all, which is normal. Tell us how your home is set up and we will say whether this still holds.
Slowly - separate rooms first, then scent swapping, then supervised meetings, and rushing this is the single most common cause of long-term tension. Tell us how your home is set up and we will say whether this still holds.
Kitten-specific food, several small meals a day, and adult food does not carry the protein and calories a growing kitten needs. Tell us how your home is set up and we will say whether this still holds.
Yes, and a top-opening carrier is far easier to load a reluctant cat into. Tell us how your home is set up and we will say whether this still holds.
Clear eyes, clean ears, a steady appetite and regular litter use, and changes in drinking or litter habits are the earliest warning signs. Tell us how your home is set up and we will say whether this still holds.
Yes, and a metal comb matters more than a brush for a long coat. Tell us how your home is set up and we will say whether this still holds.
Roughly 50ml per kilo a day, and many cats under-drink; a bowl away from the food helps. Tell us how your home is set up and we will say whether this still holds.
Yes, and keep treats under a tenth of daily intake. Tell us how your home is set up and we will say whether this still holds.
Scratching, and black specks in the coat that turn red on wet paper, and treat the cat and the bedding together or it recurs. Tell us how your home is set up and we will say whether this still holds.
Yes, and useful for portion control, though they do not replace someone checking on the cat. Tell us how your home is set up and we will say whether this still holds.
Commonly 12 to 18 years, and indoor living is the single biggest factor in that number. Tell us how your home is set up and we will say whether this still holds.

Exotic Birds

Cockatiels, conures, African Greys, macaws, budgerigars and lovebirds among others, and ask about a species rather than browsing - availability varies. Tell us how your home is set up and we will say whether this still holds.
Wide matters more than tall - room to open both wings fully, and most cages sold as adequate are not. Tell us how your home is set up and we will say whether this still holds.
Some species mimic - African Greys most notably, then some conures and budgerigars, and no bird is guaranteed to talk, and buying one expecting it is a mistake. Tell us how your home is set up and we will say whether this still holds.
Foraging toys, rotated, and time out of the cage, and a bored parrot screams or plucks; both are hard to reverse. Tell us how your home is set up and we will say whether this still holds.
Yes - natural light or a proper avian lamp, for vitamin D, and window glass filters out what they need. Tell us how your home is set up and we will say whether this still holds.
Fluffed up, quiet, sitting low, changes in droppings, and birds hide illness, so any visible sign means see an avian vet quickly. Tell us how your home is set up and we will say whether this still holds.
Yes - an avian vet, annually, and a general small-animal vet often will not treat birds. Tell us how your home is set up and we will say whether this still holds.
Untreated wood, rope of safe fibre, and stainless steel fittings, and avoid zinc, lead and anything with loose threads. Tell us how your home is set up and we will say whether this still holds.
Budgerigars 7 to 10 years, African Greys 40 to 60, macaws longer still, and the large species are a lifetime commitment and often outlive their owners. Tell us how your home is set up and we will say whether this still holds.
Yes, and breeding is a serious undertaking; talk to us before starting. Tell us how your home is set up and we will say whether this still holds.
No - chocolate is toxic to birds, and avocado, caffeine and salt are equally dangerous. Tell us how your home is set up and we will say whether this still holds.
Boredom, stress, poor diet or illness, and it is a symptom, not a habit - start with an avian vet. Tell us how your home is set up and we will say whether this still holds.
Yes, though most parrots do not need it, and finches and pigeons do; hookbills generally do not. Tell us how your home is set up and we will say whether this still holds.
Yes - manageable size, moderate noise, genuinely affectionate, and they still need daily out-of-cage time. Tell us how your home is set up and we will say whether this still holds.
Yes, and introduce it indoors over weeks; never take an unharnessed bird outside. Tell us how your home is set up and we will say whether this still holds.
Generally no, and size and temperament differences lead to injury, even between species that look compatible. Tell us how your home is set up and we will say whether this still holds.
Short, daily sessions with a food reward, hand held steady just above the feet, and patience beats persistence; never grab. Tell us how your home is set up and we will say whether this still holds.
Yes, and useful in the north in winter, unnecessary in most of the country. Tell us how your home is set up and we will say whether this still holds.
Stay in sight, call familiar words, and put its cage outside with food visible, and most recoveries happen in the first few hours, close to home. Tell us how your home is set up and we will say whether this still holds.

Small Animals

Rabbits, guinea pigs, hamsters and occasionally hedgehogs, and ask about a species; availability varies. Tell us how your home is set up and we will say whether this still holds.
A quality hamster mix, with small amounts of fresh vegetables, and avoid citrus and anything sugary. Tell us how your home is set up and we will say whether this still holds.
Rabbits and guinea pigs need unlimited hay, and it is the main food, not bedding - the teeth and gut both depend on it. Tell us how your home is set up and we will say whether this still holds.
No - water baths are dangerous for hamsters, and a sand bath is what they use to clean themselves. Tell us how your home is set up and we will say whether this still holds.
With supervision - rabbits dislike being picked up, and they are better as a watched-and-stroked pet than a carried one. Tell us how your home is set up and we will say whether this still holds.
Small amounts of some fruit, and dwarf hamsters are prone to diabetes and should have almost none. Tell us how your home is set up and we will say whether this still holds.
By the distance between the openings, easier in adults, and ask us or a vet rather than guessing - a mistake means a litter. Tell us how your home is set up and we will say whether this still holds.
Alarm, or annoyance, and it is communication; find what startled it. Tell us how your home is set up and we will say whether this still holds.
Yes, and guinea pigs cannot make their own vitamin C and must get it daily. Tell us how your home is set up and we will say whether this still holds.
No, and rabbits and guinea pigs have different diets and rabbits can injure guinea pigs. Tell us how your home is set up and we will say whether this still holds.
Let it settle for a few days, then offer food from a flat palm, and work at its pace; grabbing sets you back weeks. Tell us how your home is set up and we will say whether this still holds.
It is usually recommended, and it reduces aggression, spraying and, in females, uterine cancer risk. Tell us how your home is set up and we will say whether this still holds.
An enclosed shelter to retreat into, and a small animal without one is a permanently stressed one. Tell us how your home is set up and we will say whether this still holds.
Yes - active at night, and which is worth knowing before putting one in a bedroom. Tell us how your home is set up and we will say whether this still holds.
Yes, and check the spout daily - they block without any obvious sign. Tell us how your home is set up and we will say whether this still holds.

Delivery Service

We deliver across Maharashtra and Gujarat — cities, talukas and localities including Mumbai, Pune, Ahmedabad, Surat, Nagpur, Nashik and more. Farther states are special arrangement only.
Accompanied carrier runs — not dumped with a general courier across Maharashtra and Gujarat routes.
Mumbai local often included; other Maharashtra and Gujarat cities are quoted before you pay.
Food and accessories move across Maharashtra and Gujarat; monsoon may add a day to the ETA.
Maharashtra and Gujarat supply orders usually arrive within a few days; monsoon can add a day — we say so up front.
Supply COD works in most of Maharashtra and Gujarat. Animals are never COD-before-sight — balance at handover.
Required practice — rain and peak traffic move windows.
Stop, settle, then continue. Companion stays with the animal.
We do not handle airline export paperwork. Domestic Maharashtra and Gujarat runs and arranged Indian legs only.
Accompanied runs across Maharashtra and Gujarat give you the person travelling with the animal and live ETAs.
Carriers on Maharashtra and Gujarat routes are cleaned between monsoon and dry-season jobs alike.
Accompanied runs across Maharashtra and Gujarat include the travel crate; monsoon covers discussed when you book.
Records travel along; we list extras for longer hops.
Weekends across Maharashtra and Gujarat are often better than weekday peaks; monsoon can still shift the hour.
Supply parcels may have an express option; live animals keep monsoon-safe timing across Maharashtra and Gujarat.
Same-day photos to support for Maharashtra and Gujarat.
Yes across rural Maharashtra and Gujarat talukas when road access works — we confirm the last-mile point before you pay.
Only if pre-named for animals.
Mumbai collection by appointment once payment and video checks are done.
Only species and sizes we list for Maharashtra and Gujarat; restricted wildlife is refused outright.
Covered under our accompanied process; ask on long quotes.
Light meal, water, scent cloth — we remind on confirm.
Redelivery rules for parcels; animals rescheduled only.
Yes with size-based quotes across Maharashtra and Gujarat.
Send breed/weight/pins — a written Maharashtra or Gujarat quote comes back.
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